Legal Documents

Jetbas Privacy Policy

Your personal information matters greatly to us. This Privacy Policy clearly explains how Jetbas collects, stores, and protects your data.

Last Updated: January 2026
In Data Protection Our Commitment

Jetbas puts your privacy first — at every step

End-to-End Encryption

All your data is secured with SSL/TLS encryption technology. Everything from transactions to login activity flows through encrypted channels.

No Sale of Data

Jetbas never sells or exchanges your personal information with third parties. Your data is used solely to improve the service.

User Controls

You can request to view, correct, or delete your information at any time. You have full control over your data.

Secure Servers

Your data is stored in internationally certified secure data centers. 24/7 security monitoring is always active.

KYC Verification Security

Documents submitted for identity verification are stored with the highest level of security. Any unnecessary data is deleted once verification is complete.

Instant Alerts

If any security breach or suspicious activity is detected, you will be notified immediately.

Introduction

This Privacy Policy applies to all services on the Jetbas platform (https://jetbas.vu). By registering with or using Jetbas, you are considered to have agreed to this Privacy Policy.

Jetbas believes your personal information belongs to you. We collect your data solely to improve our service and make your experience safer and more enjoyable. Under no circumstances will your information be shared with third parties without your explicit consent.

This policy clearly sets out — what types of information we collect, why we collect it, how it is used, and what your rights are. If you have any questions, please contact our support team.

This Privacy Policy may be updated at any time. Jetbas will notify members in advance of any significant changes.

1. What Information We Collect

Jetbas collects several types of information from you. This information comes from two sources — details you provide directly, and data collected automatically while you use the platform.

Directly Provided Information

  • Full name and date of birth — for identity verification.
  • Mobile number and email address — for communication and security purposes.
  • National ID or passport details — for KYC verification.
  • Payment method details — for processing transactions.
  • Address — for verification purposes where required.

Automatically Collected Information

  • IP address and device information.
  • Browser type and operating system.
  • A log of your activity on the platform.
  • Gaming history and transaction records.
  • Login time and location data.
Type of Data Purpose Mandatory?
Name & Date of Birth Identity Verification & Age Confirmation Yes
Mobile Number OTP & Security Verification Yes
Email Communication & Account Recovery Yes
Identity Document KYC Verification For Withdrawals
IP & Device Information Security & Fraud Prevention Automatic

2. How Your Information Is Used

Jetbas uses your information only for specific, legitimate purposes. We never use your data for anything unrelated to your service. The main reasons we use your information are outlined below:

  • To create and manage your account smoothly.
  • To process transactions securely and efficiently.
  • To detect and prevent fraud and unlawful activity.
  • To improve customer service and support.
  • To fulfill legal obligations.
  • To personalize your platform experience based on your preferences.
  • To send important updates and security alerts.
  • To operate responsible gaming programs.

Jetbas will not send you marketing messages without your consent. You can opt out of marketing communications at any time.

3. Information Sharing Policy

Jetbas does not sell your personal information to any third party for commercial purposes. However, there are certain situations where data may be shared:

Exceptions to Data Sharing

  • Payment Processor: Limited data is shared with payment gateway providers solely to complete transactions.
  • Game Providers: Necessary information is shared with game studios to facilitate game operations.
  • Legal Authorities: Data may be disclosed to relevant authorities in response to valid legal orders or investigations.
  • Security Partners: Anonymized data may be analyzed with cybersecurity partners to help prevent fraud.

In all of the above cases, third parties are contractually required to comply with Jetbas's privacy standards. They are not permitted to use your information for their own purposes.

4. Cookies & Tracking Technologies

The Jetbas website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

Cookie Types

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your preferences and language settings.
  • Analytics Cookies: To analyze platform usage patterns and improve our services.
  • Security Cookies: To detect fraudulent login attempts and unusual activity.

You can disable non-essential cookies through your browser settings. However, doing so may affect some platform features.

5. Data Security Measures

Jetbas follows the highest industry standards to protect your information. Our security infrastructure is regularly tested and updated.

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • Two-factor authentication (2FA) — for account security.
  • Real-time firewall — to protect against cyber attacks.
  • Regular third-party security audits.
  • Data backup and disaster recovery planning.
  • Automatic account lock upon detection of suspicious activity.

Please note — no method of transmission over the internet is 100% secure. You are also responsible for using a strong password and keeping your account credentials confidential.

6. How Long We Retain Your Information

Jetbas retains your information only for as long as necessary. Retention periods may vary depending on the type of data:

Type of Data Retention Period Reason
Account Information For the duration your account remains active Service Delivery
Transaction Records 5 Years Legal Obligations
KYC Documents 3 years after verification Regulatory Authority Directives
Gaming Logs 1 Year Dispute Resolution
Support Conversations 2 Years Service Quality Improvement

After the retention period, data is securely deleted or anonymized. Retention may be extended where required by law.

7. Your Rights

As a Jetbas member, you have the following rights over your own information:

1
Right to Access

You can request to see what information we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or outdated information.

3
Right to Erasure

You may request deletion of your data under specific conditions.

4
Right to Restriction of Processing

You may request that the use of your data be restricted to specific purposes.

5
Right to Data Portability

You can receive your information in a convenient, easy-to-read format.

6
Right to Object

You may object to the processing of your data in certain circumstances.

To exercise any of your rights, please contact our support team. We will respond to your request within 30 days of receipt.

8. Protection of Minors

Jetbas strictly prohibits anyone under 18 from registering or using the platform. We do not knowingly collect or store any information from minors.

  • Age is verified at the time of registration.
  • KYC verification is required in cases where suspicious activity is identified.
  • Any account identified as belonging to a minor will be closed immediately.
  • The relevant data will be permanently deleted.

If you believe a minor is using Jetbas, please contact us immediately.

9. Policy Changes

Jetbas reserves the right to modify or update this Privacy Policy as needed. For any significant changes:

  • Members will be notified by email at least 15 days before any changes take effect.
  • A clear notice will be displayed on the website.
  • The effective date of any changes will be noted at the top of this page.
  • If you do not agree to the updated terms, you will have the option to close your account.
  • Continued use of the platform after changes have been made will be considered acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, don't hesitate to reach out to our support team. Jetbas is always here for you.

For any privacy-related complaints or questions, please contact us: [email protected]

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