Your well-being is our priority

On Jetbas Responsible Gaming — Keep the fun, keep the limits

When gaming goes beyond entertainment, that's when problems start. Jetbas wants you to stay in control, enjoy yourself, and stay safe at all times. Our responsible gaming tools and guidelines are here to help you do exactly that.

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Expert support team
Responsible gaming Core pillars

Steps Jetbas takes to keep your gaming experience healthy and enjoyable

Setting a budget limit

You can set your own daily, weekly, or monthly deposit limit. Once a limit is set, you won't be able to exceed it — that's Jetbas's promise to you.

Session Time Control

Set a maximum session time. Once the time is up, Jetbas will automatically alert you and, if needed, end the session.

Voluntary break

You can pause your account for anywhere from 24 hours to 30 days. During this period, login and deposits will be completely disabled.

Self-Exclusion feature

If you feel gaming is getting out of control, activate self-exclusion. This ensures long-term account deactivation.

Spending history and reports

You can view detailed reports of every transaction and gaming session. Jetbas keeps a full record of all activity to ensure complete transparency.

Family protection

Minors are strictly prohibited from opening an account. Parents can use parental control software on their child's device to block access to Jetbas.

In your hands Control tools

Access these tools directly from your Jetbas account — no hassle, fully in your control

1
Daily deposit limit

Set your own daily deposit amount. Once it's set, it cannot be changed for the next 24 hours — so think it through carefully.

2
Set a Loss Limit

Gaming will automatically stop once you've lost a set amount. This protects your budget from further losses.

3
Session Timer Alert

Set your gaming session duration to 30 minutes, 1 hour, or 2 hours — whatever suits you. An on-screen alert will appear when your time is up.

4
Cooling-Off Period

Activate a 72-hour cooling-off period. No gaming or deposits will be allowed during this time. Take a breather and come back with a clear head.

5
Permanent Self-Exclusion

If you feel you need an extended break from gaming, activate permanent self-exclusion. Reactivating your account will require verification from the support team.

6
Reality Check Reminder

At regular intervals, a message will appear on screen asking "How long have you been playing?" This helps you stay grounded in reality.

of problem gaming Warning signs

Many people don't realize when gaming starts to have a negative impact on their life. If you notice any of the signs below, seek help right away — it's not a sign of weakness, it's a sign of courage.

If you notice even one of the signs below, please reach out to our support team.

National Mental Health Helpline: 16789 — Available 24 hours.

Spending beyond your budget

Using money meant for household expenses, debts, or emergency savings for gaming is a serious warning sign.

Losing track of time

Losing track of how many hours have passed, or consistently playing longer than you intended.

Withdrawing from family and friends

Spending less time with loved ones or experiencing tension in relationships due to gaming.

Emotional distress after losses

Feeling angry, frustrated, or anxious after a loss and the urge to keep playing to recover that loss.

Hiding your gaming

Hiding your gaming habits from family or people close to you, or tending to lie about them.

Repeated failed attempts to stop

Telling yourself "just one more time" but keep coming back — this is a clear sign of addiction.

of healthy gaming 10 habits

Follow these habits and gaming will always stay a form of entertainment, not a problem

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Stay on track

Before you start playing, decide how long you'll play and how much you're willing to spend.

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Only play with disposable income

Only play with money left over after covering your essential expenses.

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Take regular breaks

Take at least a 10-minute break every hour. Get up, walk around, drink some water.

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Don't play on impulse

Avoid gaming when you're angry, sad, or stressed. Your decision-making ability is reduced at these times.

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Don't play before bed

Avoid gaming right before bed — it reduces your quality of sleep.

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Spend time with family

Spending time with family and friends outside of gaming is good for your mental health.

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Track your spending

Write down how much you spend on gaming each week. Seeing the number will keep you more aware.

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Stay physically active

Regular exercise or walking reduces stress and lowers the risk of gaming addiction.

On your own Verify

Answer the following questions honestly. If more than three answers are "yes," speak with the Jetbas support team or use the self-exclusion feature.

These questions are purely for your own self-awareness. Jetbas does not provide professional medical advice.

Do you spend more time or money on gaming than you planned?

Do you feel restless or uncomfortable when you're not playing?

Do you find yourself playing more to try to win back what you've lost?

Is gaming causing problems at work, with your studies, or in your relationships?

Do you hide your gaming habits from family or friends?

Tried to stop gaming repeatedly but couldn't?

Have you borrowed money or dipped into your savings to fund gaming?

General FAQ

Answers to the most frequently asked questions about responsible gaming

Responsible gaming means enjoying gaming as entertainment — not as a source of addiction or financial harm. Jetbas believes a healthy gaming experience is only possible when players know their own limits and stay in control. Responsible gaming ensures that playing remains a positive part of your life.

After logging into your account, go to "Account Settings" and select "Responsible Gaming." From there you can set separate daily, weekly, and monthly deposit limits. Lowering a limit takes effect immediately. To raise a limit, you'll need to wait 24 hours.

Yes, completely safe. Any balance in your account will be protected during the self-exclusion period. Once the exclusion period ends, you can withdraw your funds through the support team. During self-exclusion, no gameplay or deposits will be possible.

Absolutely not. Jetbas strictly prohibits anyone under 18 from registering or playing. Age is verified at registration, and KYC verification is required in any cases that raise concern. Parents can use parental control software on their child's device to block access to Jetbas.

First, contact the Jetbas support team directly — they can help you activate self-exclusion or other protection tools. You can also call the National Mental Health Helpline at 16789. Talk to family or a trusted friend — dealing with it alone is rarely the best approach.

A cooling-off period is a short-term break — typically 24 to 72 hours — used for temporary rest. Self-exclusion, on the other hand, is long-term, ranging from 30 days to permanent. To reactivate a permanent self-exclusion, identity verification through the Jetbas support team is required.
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Play safe, Stay in good spirits

All of Jetbas's responsible gaming tools are right at your fingertips. Join today and enjoy Live Casino, slots, and fish games in a safe, controlled environment.

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